How Can We Help?
Support for The Club - the Parkinson's community app by Doing Life Today. Find answers below or reach out directly.
Contact Us
Technical Support
Having trouble logging in, loading the app, or experiencing a bug? We'll get it sorted.
support@dolifetoday.comAccount Help
Need help with your account, password, profile, or membership? We're here for you.
support@dolifetoday.comPrivacy & Data
Questions about your data, privacy, or requesting account deletion? We're happy to help.
support@dolifetoday.comFrequently Asked Questions
How do I create an account?
Open The Club app and tap "Sign Up." You can register with your email address. Once signed up, you'll have immediate access to the free community features.
I forgot my password. How do I reset it?
On the login screen, tap "Forgot Password" and enter your email. You'll receive a reset link within a few minutes. Check your spam folder if it doesn't arrive.
Is The Club free?
Yes. The Club is free to download and free to use. There are no in-app purchases and no subscription required to access any feature in the app.
The app isn't loading. What should I do?
Try closing and reopening the app, then check that you have a stable internet connection. If the issue persists, delete and reinstall the app. Still not working? Email us at support@dolifetoday.com.
Is my health data private?
Yes. Any health or symptom information you enter in the app is stored securely and is never sold or shared with third parties. See our Privacy Policy for full details.
How do I report a community post or user?
Tap the three-dot menu on any post or profile and select "Report." Our moderation team reviews all reports promptly.
How do I delete my account?
You can request account deletion by emailing support@dolifetoday.com with the subject line "Delete My Account." We will permanently delete your data within 30 days. You can also visit our account deletion page.
Request Account Deletion
You have the right to delete your account and all associated data at any time. To request deletion, email us at support@dolifetoday.com with the subject "Delete My Account" and we will process your request within 30 days.
Alternatively, visit our dedicated account deletion page.